All deliveries will be shipped to the delivery address specified by the ordering party. If one or more items you have ordered are out-of-stock or discontinued at the time of ordering, we will inform you via email or by phone call. If we do not receive an answer from the ordering party, we will cancel your order and refund your charge according. Experiencecbd.com ships with USPS Priority Mail and UPS Ground. We ship from WILMINGTON, NC in the USA. Within 48 hours of receipt (unless otherwise stated), orders are processed and shipped during regular business hours (Monday through Friday 10am-5pm EST, excluding holidays) free PRIORITY SHIPPING in the U.S. We ship all items within 1-2 business days of an order placement. If there is a general delay happening on our end, it will be clearly stated on our website or we will contact via email. We ship through USPS. for tracking information, please email email@example.com. Overnight shipping is not an option available on our website, but we can accommodate for this over the phone if need be. We can add or remove a signature requirement to packages upon request. For special shipping requests, please call us at 910-524-0736. Refunds are only accepted on products that have been received damaged or on unwanted products (new and unopened) within a two weeks of delivery. (14 days after receiving merchandise). There are no refunds or exchanges after the 14 days and on use and warn merchandise.